Privacy Policy

Type of Information Collected

We receive, collect, and store any information you enter on our website or related applications, or any information you provide to us in any other way.

We collect the Internet Protocol (IP) address used to connect your computer to the Internet, login, email address, password, computer and connection information and purchase history for this site.

We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

We also collect personally identifiable information (including name, email, site password, and communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How Information is Collected

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address, and email address. Your personal information will only be used for the specific reasons stated here.

Why We Collect Information

We collect non-personal and personal information for the following processes:

1. To enable us to run our community programs.

2. To ensure that we comply with and meet the requirements of funding awarded to us.

3. To be able to offer you the best service and contact you when we need to.

4. To help us learn from our past experiences in dealing with our community and meeting its needs.

5. To meet our legal obligations.

How We Store Personal Information

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you, and offer free material as well. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by Clunes Neighbourhood House Inc. adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express, and Discover. PCI-DSS requirements help us ensure the secure handling of credit card information by our store and its service providers.

How We Communicate with Visitors to this Site

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our user agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text message, and postal mail.

Withdrawing Your Consent

If you don’t want us to process your data anymore, please contact us at manager@clunesnh.org

Or send us mail to 6 Templeton Street, Clunes, VIC, Australia, 3370

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting to the website. If we make material changes to the policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If you would like to: access, correct, amend, or delete any personal information we have about you, you are invited to contact us at: manager@clunesnh.org

Or send us mail to 6 Templeton Street, Clunes, VIC, Australia, 3370.