Resources

Builing our community

Managing Culture an Volunteers

BUILDING OUR COMMUNITY

At the Clunes Neighborhood House, Child Safety Policy is a critical part of our operations. Our aim is to nurture safe and supportive networks for children, their families within our organisation, and across community.

Learn more about our child safety code of conduct by clicking here

MANAGING CULTURE AND VOLUNTEERS

Creating culture: good culture is underpinned by good practices. Your policies and procedures are important. But thinking strategically about this helps you decide what culture is right for your group or organisation, and why. We find this overview handy for our committee, and new volunteers when explaining why we operate the way we do.

Induction: all our volunteers, including new committee members, complete our operational induction. People process information a little differently, so when we induct volunteers we do that differently too.

Form online: this application/registration form contains everything our volunteers, and we need to know. It's a simple google doc, meaning all the information is collated automatically and can be exported as a spreadsheet. Embeded within it are links to the following videos.

The examples we’ve put up are documents that might be useful to other community groups and could be readily replicated/copied. All we ask is that you recognise our work and send us an email at manager@clunesnh.org giving us your feedback and permission to use your comments.

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1 - WhyVolunteer

It's important volunteers understand their rights and motivations for wanting to volunteer.

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2 - Volunteering At CNH

Fostering your volunteer's connection to your organisation first, and then allowing social ties to form helps create a healthy culture. Providing boundaries at the very beginning sets the tone.

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3 - Code Of Conduct

Explaining what is acceptable and why, ensures everyone in your organisation is safe, and has a clear understanding of how to work together.

COVID-19

Ensuring the effective operations of a community organisation can be surprisingly complex. You need to follow good practice, keep abreast and comply with legislation, compliance and funding requirements, stay on top of your deliverables, communicate as effectively as possible and respond to new ideas.

At Clunes Neighbourhood House we don't believe in re-inventing the wheel, and we like to avoid double handling as much as possible. So here are a few of the resources we use to help support our operations - in particular those relating to managing the current COVID-19 pandemic.

Guided by federal and state legislation, restrictions and health advice, we use the following to help us manage infection risks:

1. Agreed plan of action - policy

2. Sequence of tasks to implement and ensure plan of action - procedure (including all the forms we use)

Managing COVID-19 risks is new for us all. We use this simple poster to help remind us of what we need to do to keep safe at Clunes Neighbourhood House. We also use the health messaging posters provided by SafeWork Australia.

Feel free to replicate these documents. Email co-ordinator@clunesnh.org if you'd like a WORD version. All we ask is that you give us feedback, and permission to share that feedback with others who are interested.