While Neighbourhood Houses across the country all look very different, the basic principles that underpin how a House works with their community are the same. Each House starts with the assumption that communities have existing strengths and assets that make them part of the solution – and then we approach what we do by “doing with, rather than doing for.” Learn more about Neighbourhood Houses.


Clunes Neighbourhood House was formally founded in 1992 (after operating informally prior to then) and incorporated in 2007 by local people seeking to provide community development opportunities that would lessen social isolation and foster inclusion.

We operate on a three year strategic planning style to enable us to have the time to work together to co-design and embed outcomes across the community.

Download our 2018-2021 plan.

How did we get to this plan? Download our 2016-2018 plan to see the journey we've travelled.


Clunes Neighbourhood House employs a part-time Manager.  All other team members are volunteers.

In 2017, we partnered with Daylesford Neighbourhood Centre and the Victorian State Government to undertake a series of research studies to better understand the aspirational, educational and employability needs of our community.

  • Hepburn Skill Store CLUNES Report: research that informed our multi-level, multi-stakeholder approach to supporting the aspirations, participation and employability of Clunes kids.

At the Clunes Neighborhood House, Child Safety Policy is a critical part of our operations. Our aim is to nurture safe and supportive networks for children, their families within our organisation, and across community.
Learn more about our child safety code of conduct by clicking here
WORKING TOGETHER - Sharing resources

Ensuring the effective operations of a community organisation can be surprisingly complex.   You need to follow good practice, keep abreast and comply with legislation, compliance and funding requirements, stay on top of your deliverables, communicate as effectively as possible and respond to new ideas.  At Clunes Neighbourhood House we don't believe in re-inventing the wheel, and we like to avoid double handling as much as possible.  

So here are a few of the resources we use to help support our operations - in particular management of our volunteers.

Creating culture:  good culture is underpinned by good practices.  Your policies and procedures are important.  But thinking strategically about this helps you decide what culture is right for your group or organisation, and why.  We find this overview handy for our committee, and new volunteers when explaining why we operate the way we do.

Induction:  all our volunteers, including new committee members, complete our operational induction.  People process information a little differently, so when we induct volunteers we do that differently too.

  1. Form online: this application/registration form contains everything our volunteers, and we need to know.  It's a simple google doc, meaning all the information is collated automatically and can be exported as a spreadsheet.  Embeded within it are links to the following videos.  


The examples we’ve put up are documents that might be useful to other community groups and could be readily replicated/copied.  All we ask is that you recognise our work and send us an email at giving us your feedback and permission to use your comments.  

Our volunteer training officer can develop induction videos and training workshops specifically for your organisation.  Contact us if you'd like help creating something similar for your own organisation.


It takes a village... This website is brought to you by our CNH volunteers.

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